I. Gatekeeper Service Contents
1. The security guard maintains the safety of customers by keeping watch, verifying, checking and registering the entrances and exits of customers'units.
Check the certificates of entry-exit personnel, go through registration procedures, and prohibit the entry of unrelated personnel.
3. Check the people, vehicles and articles carried or shipped in or out to prevent the loss of financial and logistic resources and the inflow of prohibited items.
Command and and evacuate incoming vehicles to maintain the normal order of entry and exit.
5. Identify the wrongdoer in time, intercept the stolen goods, and do a good job of safety precautions.
6. Assist client units in receiving visitors.
II. Operational Rules of Gatekeeper Service
1. Establishment of gatekeeper service plan
(1) According to the contract, the duty plan, the way of the guard and the required equipment should be determined.
A According to the building characteristics of the entrance and exit as well as the flow of personnel and vehicles, the specific location of the gates and guards is determined.
B Determine the disposal methods of various situations and formulate emergency disposal plans.
(2) The door guard's service plan should be approved by the client unit.
(3) Preparations for employment
Security guards on guard duties should dress in accordance with regulations and carry protective equipment approved by public security organs. Carry the walkie-talkie as needed. A gatekeeper service register is available.
2 implementation of guard service
A逐个查证。在一般情况下，当来人距门卫2 m~3 m时，保安员应请其止步并出示证件，接过证件后先看证件的封面、再翻看主页的身份情况。要着重查验照片与持证人的相貌是否相符，印鉴单位与签发证件单位是否相符，是否过期。夜间验证时，应提高警惕，注意保护自身安全。经查证未发现问题的，归还证件并礼貌地示意放行。对拒不交验证件、证明的人员，不准其入内。发生纠纷时，及时向客户单位报告，请有关人员前来处理。
A Verify it one by one. In general, when the visitor is 2 m~3 m away from the guard, the security guard should ask him to stop and show his certificate. After receiving the certificate, he should first look at the cover of the certificate and then look at the identity of the home page. Emphasis should be laid on checking whether the photographs and the bearers'appearance are in conformity, whether the seal-printing units and the issuing units are in conformity, and whether they are expired. During night verification, we should be vigilant and pay attention to protecting our own safety. If no problem is found after verification, the certificate shall be returned and the courtesy shall be given for release. Persons who refuse to submit certificates or certificates are not allowed to enter. When disputes occur, report to the client units in time, and invite the relevant personnel to come and deal with them.
B Focus on inspection. When people and vehicles enter and exit more intensively, security guards should stand at the side of the gate to check the certificates, and carefully observe, pay attention to the discovery of anomalies. For undocumented personnel and vehicles, they shall be checked after the rush hour before they are released.
C For the exemption objects notified in advance by the superiors, they shall be exempted from inspection and released according to the vehicle number and special exemption marks.
A For those who bring in or out, the key point is to check whether they have prohibited items. For entering vehicles, it is necessary to check whether there are inflammable, explosive and other dangerous goods, and whether there are unrelated persons. For unrelated persons, they should be advised to get off and wait outside. For persons and vehicles carrying goods out of the country, carefully check the carrying documents or the warehouse discharge documents, focusing on checking whether the names, specifications and quantities of the articles are in conformity with the documents. When inspecting, the inspected person should open the door, trunk and packaging manually, and check the number one by one or select the key items according to the situation. We should keep a safe distance from each other, pay attention to observe their facial expressions, prevent their discarded objects from escaping, driving suddenly or committing murder with objects, and pay attention to their own safety at the same time.
B If a person with suspicious articles is found, he or she should first politely ask him to name, quantity, source and use the items. He or she should take out the items for checking and checking according to the list and show the relevant documents or certificates issued by the relevant departments. If there are no formalities or refuse to check, he or she should be handed over to the relevant departments of the client units for processing. Security guards can not search suspicious persons. They should report to the client units or refer them to the public security organs for disposal.
In the process of verification and inspection, we should observe the identity, statement, behavior, expression, carriers and traces of people entering and leaving, and focus on those who have doubts.